A Guide to NetSuite OpenAir: Features, Benefits, and More

NetSuite openair guide for PSA (Suiteprojects pro)

The current rapidly changing dynamic environment creates several challenges for PSOs, specifically their resource utilization, time, and cost factors. So, it becomes necessary to carefully address schedules, costs, and resources in every business. Thus, these days, most companies look for stable solutions like NetSuite OpenAir, a Cloud automation service to introduce order and profitability.

Here, in this comprehensive guide gives you a complete overview of the software, its features, and benefits, pricing, and why should PSOs switch to NetSuite OpenAir. It will also offer a comparison of NetSuite OpenAir and NetSuite SRP to assist you in choosing the most suitable tool for your organization. So, let us get started on understanding more about the implementation, continuous improvement, and maintenance of NetSuite OpenAir.

What is NetSuite OpenAir?

NetSuite OpenAir is an enterprise-class Professional Services Automation (PSA) solution that helps business organizations to manage all aspects of services operations effectively. It is an interactive tool that can effectively organize and manage different general business activities such as project management, tasks and time assigning, expenses and invoicing. This end to end PSA solution saves various overheads of a business, increases efficiency and enables real time visibility of every business activity.

Additionally, NetSuite OpenAir implementation enables successful business management, workforce scheduling and allocation, as well as accurate billing. It increases profits significantly by offering complete project execution insights. No matter if your organisation works in short term or long term contracts and complicated projects, OpenAir provides the effective tools for successful management of the professional services delivery.

Who Should Consider NetSuite OpenAir?

NetSuite OpenAir is designed specifically to meet the needs of organizations in the professional services sectors to manage projects, resources, and finances such as budgeting and forecasting. Further, it allows accessing all the vital business information in real-time mode starting from a cloud platform. Thus, it targets businesses that engage employees via a distributed/remote workforce. 

Specifically, the following types of organizations should consider hiring NetSuite OpenAir Consultants:

  • Professional Services Organizations (PSOs):OpenAir offers simple solutions to completely manage projects, resources, and clients’ billing statements for small consulting practices as well as enterprises around the world.
  • IT Service Providers: Specifically for IT consulting companies who in turn work on various projects as well as deliverables, OpenAir offers easy project tracking and related financial report generation.
  • Marketing and Creative Agencies: This is especially true for teams that work with multiple clients and have many creative projects on their plate at a given point.
  • Engineering and Architecture Firms: Maturity models state that with real time visibility of time, cost and resources, large and complex projects can be better handled.

These organizations can make a drastic change by implementing OpenAir where they can gain optimized efficiency. It eradicates bottlenecks and boosts up the billing process while delivering the projects within the stipulated time frame.

Key Features and Capabilities of NetSuite OpenAir PSA

NetSuite OpenAir is shipped with several features to make the management of service organizations easier. Here are the core capabilities that make OpenAir stand out as a leading PSA solution:

  • Project Management

OpenAir provides strong features for project management for designing, implementing and tracking projects in organizations. On a single screen, the users can see a timeline, deadlines, and deliverables, milestones, and the budget to make certain projects stay on schedule. The software also used for project forecasting and budgeting where an organization is able to predict possible barriers in a project.

  • Resource Management

Resources are the main assets in any organization, hence efficient management of resources leads to high profitability. OpenAir offers insightful information on resources, strengths and their rates of utilizations. It helps cut down unnecessary downtime and most importantly, ensure proper labor costs for the right projects. Resource scheduling and conflict management tools also make sure that there is no double or cross booking of anybody in the team.

  • Time and Expense Tracking

OpenAir leverages project management to make time and expense capture and documentation easy for the team and all the time worked and money spent on any project are easily recorded and billed for. The program includes mobile-friendly time and expense sheets, enabling working employees to enter the working hours and report expenses from their smartphones. It also helps to track and avoid revenue losses, which is paramount to the success of this execution feature, also ensures right billing is done while the payroll is easy to calculate.

  • Billing and Invoicing

It includes billing and invoicing functionalities whereby the system sets billing rules and processes the billing cycle automatically. The system offers support for time & materials billing, fixed fee, and revenue recognition, or milestone billing. This allows the client to produce friendly invoices which meets his needs though they can choose to generate and format their invoices automatically.

  • Financial Management

NetSuite OpenAir also links tightly to an organization’s financial systems to provide rich financial reporting options. It provides accurate information on the profitability and costs of projects as well as the revenues to help the businesses. Integrated reports contain several option-filled reports, including executive dashboards that let corporate managers monitor the project margins, working hours billed, and resource utilization.

  • Collaboration Tools

NetSuite OpenAir also increases team work by providing cloud based project information and documents and timelines. There won’t be much back and forth communication through email and everyone working on the project will be on the same page in terms of what is expected of them.

Benefits of NetSuite OpenAir PSA

NetSuite OpenAir brings along numerous advantages which can revolutionize most professional services organisations. Here are some of the key benefits of leveraging this PSA solution:

  • Improved Resource Utilization

It offers full transparency in operating resource allocation, utilization rate and skills to keep workforce happily motivated. This also prevents overstaffing and understaffing, which are disastrous for profitability.

  • Enhanced Project Visibility

Real-time information and changeable dashboards give project managers and top performers increased visibility into the projects’ timeline, cost, and output. This visibility helps inform decisions, in the first place, to avoid making them worse and addressing them only when they occur.

  • Increased Billing Accuracy

OpenAir helps reduce charge errors and outgoing revenue by automating time tracking, expense logging and invoicing. Furthermore, proper charging preserves the good rapport with the clients and assures them of future businesses.

  • Scalability

OpenAir is usable for just a handful of projects, thousands of sophisticated engagements, or everything in between. The software is easily deployable among different teams across the globe, and scalability is also friendly, as it adapts to your growth.

  • Optimization of financial operations

OpenAir sits well with other financial systems, as it takes, processes and passes financial data to other departments. This minimizes data input hence time consumption, lowers on administrative costs, and makes certain that praiseworthy financial reporting is current.

  • Mobile Accessibility

OpenAir is available in mobile so that the employees have the freedom of submitting time sheets and expenses at will from the device of their choice. This mobile-first approach makes sure that the teams continue their productivity whether they set up offices remotely or visit their clients.

  • Customizable and Flexible

No two organizations are alike and OpenAir has been designed to allow you to tailor the application to your business needs. Compliance to this design guarantees optimal utilization of the software regardless of the laid organizational structure.

Integration Capabilities of OpenAir PSA

OpenAir can be integrated by various businesses that heavily depend on sundry software applications such as financial applications, customer relationship management applications as well as human resource applications.

  •  ERP Integration

OpenAir connects both to the ERP, such as NetSuite ERP, Oracle, and SAP. This integration makes it possible to have smooth transfer of financial data between OpenAir and the other systems so that one does not have to deal with many duplicates in the process of financial reporting.

  •  CRM Integration

It provides link with Salesforce or NetSuite CRM tools to ensure client data, project details and bills are in harmony for business who use CRM for managing customers. This makes sure that the client’s interactions, the status of the projects, and financial data of the concerned company are visible from all angles.

  • Third-Party Application Integration

OpenAir also has built-in connections with top third parties such as Slack, Microsoft Office, and Google Workspace. These integrations include messaging, document sharing and tracking progress that can be done from within one platform.

Cost of NetSuite OpenAir

The NetSuite OpenAir Pricing Model includes a subscription fee, which includes the Initial Setup Fee, Implementation Fee, Customization Fee and Support Fee. Usually, the final  price fluctuates based on the following factors:

  • Number of Users

Depending on the number of users it ranges from small organizations to large organizations where large organizations attract high rates of subscription. But this is often offset by the fact that the economies of scale may reduce the per user cost impressively.

  • Feature Customization

Larger organizations, or those with more specialized requirements, will need features not included in this package, or additional integrations which will also drive the price up a bit.

  • Implementation Services

Some of the implementation costs are; consultant fee, configuration, data conversion and staff training. These may also differ depending on the extent of the complication associated with them.

Based on NetSuite, pricing is usually provided in layers, so you should address an NetSuite implementation partner for the precise price.

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NetSuite SRP vs OpenAir (Brief Comparison)

NetSuite SRP (Services Resource Planning) and OpenAir are PSA tools specifically targeted for service oriented businesses. But, each of them contains unique properties appropriate for different business plans and strategies.

NetSuite SRP

  • It is intended to function across the spectrum of both service and product organisations.
  • There are the options for CRM, project, financial, and ecommerce.
  • Most suitable for organizations that require an integrated system for managing services and product.

NetSuite OpenAir

  • It is favorably suited for the current generation of pure-play service organizations.
  • Additional over deliverable features include resource managing tools, time tracking capabilities, and complex billing services.
  • Most suitable for organizations that are interested exclusively in providing professional services.

In other words, while NetSuite SRP is a somewhat more encompassing, enterprise resource management software, OpenAir was precisely designed to meet the demands of 100% professional services organizations. In that case, depending on your business model one solution may be more beneficial over the other.

Why choose ERP Peers as NetSuite OpenAir Partner?

Deploying and integrating NetSuite OpenAir is a challenging task that requires technical skills and business experience.  NetSuite ERP Peers stands as an Implementing Partner delivering the highest quality Implementation, Optimization and Support Services. If your business requires intricate billing formulas, superior resource tracking, or specific report generation features, ERP Peers can customize the software accordingly.

We have a team of experienced NetSuite Developers  with their sole focus on NetSuite OpenAir implementation. Additionally, we have several successful implementations of the software under our belt within the most affordable price range. Our understanding of the industry and operating knowledge make us a preferred partner for businesses of all sizes.

By choosing ERP Peers, you gain access to the resources and expertise needed for flawless OpenAir implementation and support.

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Conclusion

NetSuite OpenAir is a powerful PSA solution designed to help professional services organizations improve project management, resource allocation, and financial performance. Its advanced features and flexibility make it an ideal solution for businesses looking to optimize their service delivery and maximize profitability.

Whether you’re looking to improve your resource utilization, streamline billing processes, or gain deeper insights into project profitability, NetSuite OpenAir offers the tools to make it happen. 

FAQs

The implementation timeline is usually between 2 to 6 months depending on the work intensiveness according to the organization’s demands.

Yes, it is. You can easily modify it to meet the particular project management, billing, and resource management requirements of your organization.

You can easily integrate the NetSuite ERP with the other applications in the NetSuite portfolio in real-time financial and operational data.

It allows the project managers to monitor project’s progress, resources usage, and revenue and complete projects on scheduled timelines and at reasonable cost.

Indeed, it supports multiple currencies, multiple subsidiary, and multiple languages, which are essential requirements for service organizations with global operations.

Yes, NetSuite OpenAir is a complete cloud solution and it means that users can access the platform at any time.

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