Shopify NetSuite Integration Services

Running Shopify for ecommerce and NetSuite for operations? We help you connect the dots. 

ERP Peers offers end-to-end Shopify NetSuite integration services that automate your order management, inventory sync, fulfillment, and financials – all customized to fit your workflows.

Whether you need a prebuilt connector, custom setup, or iPaaS support, we deliver a solution that’s scalable, reliable, and built for growth.

What is Shopify NetSuite Integration?

Shopify NetSuite integration connects your storefront and back office to create a unified ecommerce engine. It automates the flow of data between platforms, syncing not just orders and inventory but also:

  • Complex refund scenarios (partial refunds, exchanges)
  • Tax jurisdictions via SuiteTax or legacy rules
  • Shopify Payout settlements across GL accounts
  • Multi-location inventory by fulfillment center or store

This isn’t a simple data push — it’s intelligent mapping across operational and financial domains, so your business runs on clean, timely, and accurate data.

Integration Use Cases: What Actually Syncs, and How

Here are the most critical Shopify–NetSuite sync scenarios we support, showing exactly what gets triggered, where it flows, and the resulting impact on your operations.

Need something specific that’s not listed here? We can build custom sync flows tailored to your business.

Use CaseShopify EventNetSuite ActionOutcome
Order SyncNew order placedCreate Sales OrderInstant order creation with full customer data
Refund SyncRefund issuedCredit Memo + refund in GLAccurate accounting and audit trail
Inventory UpdateQuantity changed in NetSuiteInventory updated in ShopifyPrevents overselling and out-of-sync listings
Fulfillment TrackingOrder fulfilled in NetSuiteTracking info pushed to ShopifyImproved CX with real-time updates
Product ManagementSKU edited in NetSuiteAuto-update in ShopifyProduct data always aligned
Shopify POS SaleIn-store order via POSNetSuite SO with store locationTrue omnichannel order tracking
Order Edits / Post-Purchase UpdatesOrder edited in ShopifyUpdate Sales Order in NetSuiteAccurate fulfillment and reduced manual rework
Multi-location Inventory SyncInventory changed per locationLocation-specific sync to ShopifyPrevents discrepancies across warehouse and POS
Tax & Shipping CalculationCheckout completed in ShopifyImport/recalculate tax and shipping linesAccurate accounting and compliance tracking

Our Shopify NetSuite Integration Features

Here’s a quick look at the key features our integration supports — covering orders, inventory, payouts, taxes, and more. If you need something not listed, we can build it.

CategoryFeatureERP Peers Solution
Inventory ManagementReal-time SKU/location sync✅ Yes – native support with optional custom mapping
Order ProcessingOmnichannel (POS, Online, Draft Orders)✅ Yes – store-level mapping with sales channel logic
Financial ReconciliationShopify payout journal entries✅ Yes – itemized posting of fees, taxes, and net amounts
Tax HandlingSuiteTax & legacy tax engine support✅ Yes – automatic or rule-based tax mapping
Returns & RefundsRefunds create Credit Memos + GL entries✅ Yes – in line with NetSuite’s accounting model
Custom FieldsShopify metafields or custom properties✅ Yes – included in field mapping configuration

Methods We Offer to Connect Shopify and NetSuite

Integration MethodDescription
Custom IntegrationsFully bespoke solutions tailored to your specific workflows and requirements, ensuring maximum flexibility and control.
ERP Peers’ Prebuilt IntegratorOur robust, ready-to-deploy Shopify NetSuite connector  which is designed for fast implementation with customizable mapping.
NetSuite Connector SuiteAppOracle’s native SuiteApp for Shopify–NetSuite integration. Ideal for standard ecommerce setups needing quick deployment, lower costs, and reliable support.
iPaaS (Celigo, etc.)We help you leverage robust platforms like Celigo iPaaS for NetSuite integration to manage complex integrations with scalability and reliability
Direct API IntegrationsWe utilize NetSuite’s REST API and SuiteScript to customize solutions that ensure flawless data synchronization and efficient workflow automation.
Middleware SolutionsDeploy middleware to bridge gaps between systems, ensuring data flow consistency and reducing integration complexities.

Integration Deployment Timelines

  • Quick Setup – Prebuilt connectors like Celigo (1-2 weeks)
  • Custom API Integration – Customized solutions (4-6 weeks)
  • Enterprise-Level Integration – Deep customization with SuiteScript & middleware (6-8 weeks)

What Our Clients Say

FAQ’s

Yes, we support multi-store setups, including mapping each Shopify store to specific subsidiaries in NetSuite.

Yes , Shopify POS orders are fully supported. We sync them in real time into NetSuite with store-level location tracking, accurate tax handling, and fulfillment workflows intact.

Yes, you can choose specific data types to sync, such as orders, inventory levels, customer data, and payouts. For businesses with unique workflows, we can create fully custom syncs using SuiteScript to meet your exact specifications.

We offer comprehensive post-integration support, including troubleshooting, updates, and scaling as your business grows. Our dedicated support team is available to address any technical issues or adjustments needed to keep your integration running smoothly.

Get In Touch

Our customer support team is available for help.

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