A Growing, Complex Vendor Network
Managing raw-material vendors and transportation partners had become time-consuming as the network expanded, with no integrated way to handle it.
NetSuite case study
A hydrogen extraction company producing zero-CO2 hydrogen from biomethane, flare gas and natural gas had outgrown the legacy systems it was using for vendor management, asset tracking and financial reporting. ERP Peers implemented a customized NetSuite ERP over a phased, 6-month rollout.
Client context
The client produces hydrogen from biomethane, flare gas and natural gas using renewable resources, with zero CO2 emissions — an operation with real complexity around raw-material vendors, transportation partners and financial transactions. Before this engagement, they ran legacy systems for vendor management, asset tracking and financial management that hadn’t kept pace with the business.
As the company grew, tracking suppliers, equipment and increasingly complex financial matters became a genuine drag on operational efficiency — the goals for this engagement were to reduce manual errors, improve asset-tracking accuracy, and bring VAT and multi-currency compliance under one system.
The challenge
As the company grew, tracking suppliers, equipment and increasingly complex financial matters became a genuine drag on operational efficiency.
Managing raw-material vendors and transportation partners had become time-consuming as the network expanded, with no integrated way to handle it.
Rapid growth made it harder to track assets accurately and hold the business accountable for their full lifecycle.
VAT compliance, multi-currency transactions and e-invoicing needed a genuinely comprehensive ERP, not a patchwork of manual processes.
The solution delivered
ERP Peers implemented a customized NetSuite ERP over a phased, 6-month rollout — planning, data migration, customization, testing, training and go-live — run with an Agile methodology and a dedicated project team for each phase.
CRM sales orders were integrated with NetSuite to reduce manual-entry errors, barcode scanning was implemented for asset tracking, and detailed asset reports were built for lifecycle and utilization insight.
Multi-currency financial reports covering both local and base currencies were developed, along with real-time operational dashboards and modules for VAT/taxation compliance and streamlined invoicing.
Reports were customized to the client's own decision-making needs, and functionality was added to prevent transaction back-dating, protecting data integrity.
Along the way, an initial integration challenge with the existing CRM was resolved with custom connectors, and early user resistance was worked through with extensive training and change-management support.
Delivery approach
Run with an Agile methodology and a dedicated project team for each phase, rather than a single big-bang cutover.
Scope the rollout phases, data model and compliance requirements against the business.
Move vendor, asset and financial data into the new NetSuite environment.
Build the CRM integration, barcode asset tracking, and multi-currency/VAT modules.
Validate reporting, compliance logic and back-dating protections before go-live.
Work through early user resistance with hands-on training and change management.
Roll the customized ERP into production across vendor, asset and finance operations.
Measurable impact
The custom NetSuite implementation measurably improved the company's operations, driving efficiency, compliance and financial management.
Reduction in manual errors
Increase in asset-tracking accuracy
Operational dashboards for day-to-day decisions
Compliance with VAT and multi-currency regulations
Stronger financial oversight and reporting accuracy followed across the business.
Takeaway
The client's own feedback and ratings reflected the shift in day-to-day operations. For a fast-scaling operational business, spreading a full ERP implementation across planning, migration, customization, testing, training and go-live — rather than a single cutover — is what let compliance, asset tracking and vendor management improve together without disrupting daily operations along the way.
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