01
Inventory Mismatches in Magento
Magento often showed incorrect stock levels, driving customer complaints.
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NetSuite case study
NetSuite Migration & Integration for a Vegan Food Company
A fast-growing vegan food company in North Carolina ran NetSuite and Magento side by side, with ShipStation handling fulfillment. Scaling into frozen and ready-to-eat product lines exposed how disconnected those systems really were — ERP Peers moved them onto SuiteSuccess and connected Magento with Celigo.
Reported outcomes
From the client's own results after go-live
From the client's own results after go-live
99.8%
Data accuracy after migration
70%
Faster product launches
Zero
Downtime at go-live
Client context
A Growing Vegan Food Brand Outgrowing Its NetSuite–Magento Setup
The client is a vegan food company in North Carolina that had spent over a decade in the plant-based space, best known for a chicken-less egg protein that gained real traction in major retail chains and online. Growth had brought a plan to launch frozen and ready-to-eat vegan meals — a bigger, more complex product range aimed at both health-conscious and environmentally conscious buyers.
Operations ran on NetSuite (ERP), Magento (eCommerce) and ShipStation (fulfillment). As the business scaled, the disconnects between those systems started showing up as inventory mismatches, order-processing delays and reporting inconsistencies — and the incoming product expansion was going to make that worse, not better.
The challenge
Manual Product Setup Couldn't Keep Pace With the Product Roadmap
The core NetSuite setup required significant manual configuration for every new product — pricing, supplier details, inventory rules — and with new items launching frequently, that manual burden fell on internal teams already stretched thin.
02
Manual Retail Bulk-Order Entry
Retail bulk orders that should have processed automatically needed manual entry instead, making real-time inventory tracking harder.
03
Promotion & Pricing Sync Gaps
Promotions and bundled offers set up in Magento didn't sync cleanly with NetSuite, creating pricing discrepancies that needed constant correction.
04
Difficult Month-End Reconciliation
Finance faced a genuinely difficult month-end reconciliation because sales and inventory data didn't line up.
The solution delivered
Moving to SuiteSuccess and Connecting Magento Through Celigo
Rather than keep patching a NetSuite setup that wasn't structured for the product catalog and order volume the client was heading toward, ERP Peers proposed a purpose-built framework instead of another manual fix.
SuiteSuccess Framework
A pre-built NetSuite framework designed specifically for food and beverage businesses, automating inventory tracking, supplier management and compliance reporting through predefined templates instead of manual SKU-by-SKU setup.
Celigo Integration
A pre-configured NetSuite–Magento connector with real-time sync of orders, inventory and pricing, and built-in error handling to catch stock mismatches and pricing discrepancies before they became customer-facing problems.
Why the Two Together
Pairing a pre-built, industry-specific NetSuite framework with a dedicated integration platform meant the product-catalog problem and the Magento-sync problem were each solved by a tool built for that job, rather than one custom build trying to do both — lowering both the implementation risk and the ongoing maintenance burden as the product line kept expanding.
Several options were evaluated for the Magento connection, including a custom REST API build — Celigo was recommended instead, avoiding the ongoing development overhead a custom API would have carried.
Delivery approach
A Phased Migration Against a Fixed Launch Deadline
Migrating to SuiteSuccess meant cleaning up redundant custom workflows and scripts from the prior setup and mapping data accurately without disrupting daily operations.
01
Data Audit & Cutover
A full data audit was run, with the final migration executed outside business hours to avoid disrupting operations.
02
Phased Integration Rollout
Implementation ran in phases, prioritizing the integrations that mattered most first against a firm, no-slip product-launch deadline.
03
Coordinated Testing
Bundled pricing, subscription discounts and wholesale orders required Celigo's automation rules to be carefully configured and validated across NetSuite consultants, Celigo specialists and QA.
Measurable impact
99.8% Accuracy, Zero-Downtime Go-Live
Delivered within the client's 15-week timeline, and stress-tested to handle 2× order volume before go-live.
Data accuracy — pricing and inventory mismatches eliminated
Reduction in manual order-processing time
Faster product launches, using predefined SKU templates
Order-sync accuracy between Magento and NetSuite
40% improvement in financial-reconciliation efficiency, and the implementation went live with zero downtime.
Takeaway
A Scalable Foundation for Continued Growth
With SuiteSuccess in place and Magento connected through Celigo, the company eliminated the operational bottlenecks that had been slowing it down and put a scalable, real-time foundation under its continued growth in the plant-based food industry.
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